Skinworks FAQ




How do I activate my license?

Once you start the Skinworks installer and proceed with the installation, you will be prompted to enter a license key. Please enter all the license keys you obtain from us and press the “Install” button.

Activate the Skinworks plug-in in your video editing software. Once the grid of watermarks disappears, you have successfully authenticated your license.


*Please make sure your video editing software is closed, when activating your Skinworks license.
*The license key will be included in the email that is automatically sent to you upon your purchase.




How do activate the free trial version?

Once you start the Skinworks installer and proceed with the installation, you will be prompted to enter a license key. Please do not enter anything in that column and instead, press the "Trial" button. Once the free trial version is installed, you will be able to try out all the features of the Skinworks plug-ins for the next 30 days.




Can one license be installed across multiple machines?

Skinworks licenses are node-locked and can only be used on one machine per license. Hence, in order to use on multiple units, you will need a license for each unit.

We also provide floating licenses. Please contact contact@digitalbigmo.com for more information.

<Price Reference>
・Skinworks foundation for Adobe Floating - 1 License $ 400 (Incl. tax)/Year
・Skinworks OFX Bundle Floating - 1 License $ 1,700 (Incl. tax)/Year
*A minimum of 5 license purchase is required for the floating license.


I want to check my subscription settings.
I want to enable/disable automatic subscription renewal.

Please see the links below for information on how to check your subscription status and change your settings.
How to Change (Enable/Disable) Subscription Auto-renewal




I would like to purchase the “SW Texture” license included in the OFX version.

The “SW Texture” license is included within the OFX bundle license. It pains us to say, but this license is not available as a single license purchase.





How do I uninstall the license?

Delete the folder "Skinworks" and all the files within, placed in the following location.

<Windows>
C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
C:\Program Files\Common Files\OFX\Plugins

<Mac>
/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore
/Library/OFX/Plugins

<Linux>
/usr/OFX/Plugins


Contact us!

If you have any questions regarding Skinworks products, please contact us at the following email.

Email
contact@digitalbigmo.com